Privacy & Terms
Your privacy is important to us. We provide this notice so you will be aware of (1) the types of personal information we may collect when you use our website, (2) why we collect it, (3) how we use it, (4) how we protect it and (5) with whom we may share it. This notice also tells you how to contact us with any questions or concerns.
Effective February 26, 2020
Information You Provide
You provide us with personal information while using certain features of this website. For example, if you request information or create a My Swift & Smooth Logistics LLC account, we ask for your contact details to enable us to fulfill your request.
Contact details include directory information such as your name, company address, phone number, fax details, and email address. If you have created a My Swift & Smooth account, the details also include your username and password. We do not collect Social Security numbers.
If you use other services, we will collect the information required to provide that service. For example, if you create an online Bill of Lading (BOL), we will collect the contact and delivery information for the person or entity who will receive delivery. Swift & Smooth Logistics LLC may collect other information on the site such as that which enables us to offer brokerage services with another carrier.
Our site also collects information you supply about a specific shipment. This permits authorized users access to tracking information or shipping documentation for the shipment.
We also collect other information to improve our services. For example, we collect feedback you provide in user or third-party surveys. Similarly, we collect location information if you access our site using a mobile device. We also collect general location information based on your IP address.
Finally, we collect data that you furnish us, or our service providers, to provide you with information and invoices. We may collect data to enable you to communicate with, and make payments through, Electronic Data Interchange (EDI).
From time to time, we may change the website to offer additional products or services. If you decide to exploit these changes, you may choose to submit more information.
The Information We Collect About You and How We Use It
If you are interested in an opportunity with Swift & Smooth Logistics LLC and you choose to complete an online pre-qualification form or otherwise submit personal information to us, we will use that information to evaluate your qualifications and for related recruiting, reporting, and recordkeeping purposes. By submitting your contact information to us, you give your express consent to be contacted by Swift & Smooth Logistics LLC or its representatives for any employment or contracting opportunities that may arise.
If Swift & Smooth Logistics LLC hires or contracts with you, the information that you submitted through the Site will become part of your personnel or contractor file and may be used to administer the employment or contract relationship and for related reporting and record keeping purposes. Swift & Smooth Logistics LLC will retain this information for the entire duration of your relationship with Swift & Smooth Logistics LLC, and for as long thereafter as permitted or required by applicable law.
If you submit information through an online pre-qualification form but are not hired or contracted, Swift & Smooth Logistics LLC will retain such information for three years after the end of the calendar year in which the information was submitted. These records will be retained for our internal recordkeeping and reporting purposes. During that time, we may use your information to consider you for positions in addition to the position(s) for which you initially expressed interest.
If you apply for employment by Swift & Smooth Logistics LLC, you will have the opportunity to provide information that we are required to request by federal law, including information about your gender, race or ethnic origin, veteran status, and whether you are an individual with a disability. The provision of this information is entirely voluntary. If you choose not to provide it, your application(s) will not be affected in any way. If you choose to provide information, we will not use it for any employment decision. We will use that information only in the aggregate for equal employment opportunity purposes.
Surveys and Contests
From time-to-time, the Site may request information in order for you to participate in surveys or contests. Participation in these surveys and contests is completely voluntary; you may choose whether or not to participate and therefore whether to disclose the requested information. Information requested may include contact information (such as name and address) and demographic information (such as zip code). For contests, contact information will be used to notify the winners and award prizes, and may be used for other purposes, if specified. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site and Swift & Smooth Logistics LLC services. Swift & Smooth Logistics LLC may use third-party services to administer surveys through the Site or through links to external websites or applications. Your participation in surveys administered by third parties is subject to the terms and conditions and privacy policies of such third parties.
Information We Collect Through Technology
Depending on the browser you use, you can choose to have your computer warn you each time certain Cookies are used, or you can choose to turn off certain Cookies by adjusting your browser settings. Like other websites, if you turn off certain Cookies, some of the features on our website may not function properly.
In addition, please also visit the Digital Advertising Alliance and Network Advertising Initiative to learn more about Cookies used for interest-based advertising by third parties, and the choices you have for opting out of such Cookies.
We may collect your unique device identification, advertising identifier, user identification, and other persistent identifiers (collectively, “Device ID”) to evaluate and improve software functionality, Swift & Smooth Logistics LLC internal business purposes (including but not limited to business analytics, sales, marketing, and recruiting), and in certain cases, to serve advertising.
Your ‘Do Not Track’ Browser Setting
Do Not Track (“DNT”) is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal information. Our website does not currently respond to DNT browser settings across all pages and features of the website. We will not collect personal information about your online activities over time and across third-party websites or online services, regardless of whether you choose the DNT browser preference. However, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. These tools may collect personal information about you or your online activities at this website or across different sites over time by using Cookies or by any other means.
We may also use aggregated data to improve business efficiencies, our Site, and related services to you.
How We May Share Your Information
Swift & Smooth Logistics LLC will not sell, lease, or license your personal information to any third party, except as provided in this Policy. There are limited circumstances when Swift & Smooth Logistics LLC may share the information that you submit online with third parties, most notably:
With third-party service providers. For example, we have retained a third-party service provider located in the United States to host the data that you submit through the site. We also may retain third-party service providers to help maintain and manage our databases, to assist in the recruiting process, to communicate with applicants or to provide other services related to the recruitment process. We prohibit providers from using your information for other purposes and from further disclosing your information without our prior approval;
With affiliated companies, such as grandparent, parent and/or subsidiary corporations;
When required by law, such as when we respond to subpoenas, court orders, legal process, or a discovery request;
If we believe that your actions violate applicable law, or threaten the rights, property, or safety of Swift & Smooth Logistics LLC, our users, or others;
If we sell some or all of our business, we may disclose all of the information that we have collected about you to a purchaser or, in due diligence, to a potential purchaser, subject to a confidentiality agreement.
The Site may contain links to third-party sites. Your use of each of those sites is subject to the conditions, if any, that each of those sites has posted. We have no control over sites that are not ours, and we are not responsible for any changes to or content on them. The inclusion on our site of any third-party content, or a link to a third-party site, is not an endorsement of that content or third-party site.
We want you to feel confident about using the Site, so we have implemented a security program to keep information that is transmitted to our systems protected from unauthorized access. Your submissions of information to our secure server are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers to safeguard transmissions. This technology allows us to use encryption tools to protect information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address, and Social Security number (if requested), is converted into code that is then securely dispatched over the Internet. Once our secure server receives your encrypted personal information, it is translated back into its original form and stored in our off-line database. After we have received your information, access to it is limited to those with a need to know
While we strive to protect your personal information, we cannot guarantee the security of any information that you submit through the Site, and you do so at your own risk. We urge you to use common sense when providing personal information online, particularly when using public or shared computers.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 13 years of age. Our Site, products, and services are all directed to people who are over the age of 13. If you are under the age of 13, you are not authorized to use this Site.
Updating Your Information/Questions About This Policy
By providing your phone number(s) to Swift & Smooth Logistics LLC, you agree and understand that:
Swift & Smooth Logistics LLC and/or any third-party service provider acting on its behalf (collectively, "Swift & Smooth Logistics LLC") may communicate with you at such number(s) by phone call, voice message, internet-to-phone message, SMS text message, interactive voice recordings using autodial systems, or prerecorded artificial or voice messages ("Communications") regarding truck driving jobs or contracting opportunities.
Standard message, data, voice, or other rates may apply from your landline, mobile service, or wireless device carrier for Communications you send or receive.
You may text HELP to 524868 or in response to a SMS text message to receive help.
At any time, you may text STOP to 524868 or in response to a SMS text message to opt out of receiving further SMS text messages from Swift & Smooth Logistics LLC. After sending a message that says STOP, you will receive one final SMS text message as confirmation of your opt-out request.
Additional terms and conditions may be provided to you in the future (e.g., as part of an opt-in confirmation SMS text message), and such terms and conditions will supplement and not replace these terms.
You further represent and warrant that you are the subscriber for the phone number(s) provided and you possess the phone(s) associated with such number(s). You agree to notify Swift & Smooth Logistics LLC if your phone number(s) change or you no longer possess the phone(s) associated with such number(s).
BY PROVIDING YOUR TELEPHONE AND/OR CELL PHONE INFORMATION, YOU KNOWINGLY AND VOLUNTARILY AGREE TO INDEMNIFY, DEFEND, AND HOLD SWIFT&SMOOTH LOGISTICS LLC, ITS PARENTS, SUBSIDIARIES, AFFILIATES, PREDECESSORS, SUCCESSORS, AND ASSIGNS, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, HARMLESS FROM AND AGAINST ANY AND ALL LOSSES, COMPLAINTS, DEMANDS, CLAIMS, CAUSES OF ACTION, LIABILITIES, COSTS, JUDGMENTS, DAMAGES, FINES, PENALTIES, COMPENSATION, ATTORNEY'S FEES, AND EXPENSES OF ANY KIND, INCLUDING ANY AND ALL TYPES OF INJURIES AND/OR DAMAGES SUFFERED BY YOU, WHICH ARISE AS A RESULT OF (OR ARE RELATED TO) THE COMMUNICATIONS. YOU KNOWINGLY AND VOLUNTARILY AGREE NOT TO SUE, OR CAUSE ANY LAWSUIT, COMPLAINT, CLAIM, OR CHARGE TO BE FILED ON YOUR BEHALF AGAINST SWIFT&SMOOTH LOGISTICS LLC OR ITS VENDORS WITH RESPECT TO ANY SUCH DAMAGES.
Participating wireless carriers include AT&T®, Sprint, Boost Mobile, T-Mobile®, MetroPCS®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular, and others, where available. This list is subject to change from time to time. These wireless carriers (including but not limited to T-Mobile®) are not responsible for delayed or undelivered messages, which may occur due to factors outside carriers’ control.
Rev. DEC 5, 2020